30 Day Guarantee
We want you to be completely and perfectly satisfied with any product you order from us. That is why we offer a 30-day money back guarantee.
We just ask you to return the unused portion of the product or the empty bottle.
To complete your return follow three easy steps:
- Contact our customer service team at 765-203-2250, Monday-Friday, 9am – 7pm ET. We will provide you with a RMA number (Return Merchandise Authorization number) and a return address to ship the product back to us.
- Send us the product, either empty or partially used, as well as the RMA#.
- It is your responsibility to pay the return postage and we recommend you send it to us with tracking or delivery confirmation to expedite the process and avoid delays. If a package is marked returned refused or undeliverable, we will happily refund the cost of your order minus the shipping fees related to the refusal of the package.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. The charges (excluding shipping and handling fees) are fully refundable.
Empty product containers can only be returned if adequate time has passed that would allow you to consume the product as directed. We want to be fair, but we can’t refund a years worth of empty product containers after 4 months.
It usually takes a week to process your package and another 7 business days (excluding holidays and weekends) for a bank (debit card) or credit card company to refund to your card or bank account (debit card).
To return your product, you should mail it to:
7207 N. Shadeland Ave
Indianapolis Indiana US 46250
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.